VKI Technologies Eccellenza cafe Service Manual

VKI Publication# 100285-001 May 2015 Service Manual Customer Service – 800.567.2951 Technical Support – 888.854.0207

Equipment Overview Eccellenza Pod 10 Maintenance To keep the equipment running efficiently and at peak performance, the following maintenance

Eccellenza Pod Maintenance 11 Monthly ► Clean the Whipper System – disassemble the whipper system and clean the components with hot water. ►

Equipment Overview Eccellenza Pod 12 Sanitization – Milk System Should the Eccellenza Pod’s milk system require sanitization, all of the follow

Eccellenza Pod Maintenance 13 Cleaning the Vacuum Duct (Powder System) 1. Open the front door and remove the two powder dispensers. 2. Lift

Equipment Overview Eccellenza Pod 14 Removing the Rear Panel 1. Loosen the four screws securing the machine’s rear panel in place. 2. Lift a

Eccellenza Pod Maintenance 15 Removing the Top Panel 1. Remove the four screws securing the machine’s top panel in place. There are two scre

Equipment Overview Eccellenza Pod 16 Removing the Front Panel 1. Remove the waste bin and open the front door of the machine. 2. Remove the t

Eccellenza Pod Maintenance 17 5. Gently lift the front panel and pull the top of it towards you. This will unhook the right side of the fron

Equipment Overview Eccellenza Pod 18 8. To install the front panel, install notch at the bottom on the panel onto the lower post on the right

Eccellenza Pod Maintenance 19 10. Swing the top of the panel forward and install the notch at the top of the panel onto the upper post on th

Eccellenza Pod 2

Equipment Overview Eccellenza Pod 20 Draining the Water Tank 1. Remove the back panel and the top panel from the machine. 2. Remove the drain

Eccellenza Pod Replacing Components 21 Replacing Components Brewer 1. Remove the waste bin and open the front door of the machine. 2. Remov

Replacing Components Eccellenza Pod 22 5. Remove the two wing nuts securing the brewer to the machine. 6. Lift and remove the brewer assemb

Eccellenza Pod Replacing Components 23 Powder Dispensers 1. With the machine front door open, rotate the spout caps to block each of the pow

Replacing Components Eccellenza Pod 24 4. Fill the replacement dispensers with their respective powders. Never pack the powders into the dispe

Eccellenza Pod Replacing Components 25 Powder Dispenser Motors 1. Drain the water tank as you will need to move it during this process. 2.

Replacing Components Eccellenza Pod 26 5. Remove the screws securing the motor that is to be replaced (there are two screws per motor). 6. L

Eccellenza Pod Replacing Components 27 7. Carefully lift and slightly pull the empty water tank away from the wall on which the motors are i

Replacing Components Eccellenza Pod 28 9. To remove the Powder 1 motor, pull it towards you and twist it slightly clockwise. It may be necessa

Eccellenza Pod Replacing Components 29 Power Supply 1. Switch off the machine power and disconnect the service cord from the wall outlet. 2.

Eccellenza Pod Table of Contents 3 Contents Safety Information ...

Replacing Components Eccellenza Pod 30 7. Connect the two wiring harnesses to the new power supply (see image above). 8. Install the three m

Eccellenza Pod Replacing Components 31 Control Board 1. Switch off the machine power and disconnect the service cord from the wall outlet. 2

Replacing Components Eccellenza Pod 32 5. As you are removing the board, disconnect the wiring from their respective connectors on the board.

Eccellenza Pod Replacing Components 33 Connector Layout on the Control Board LCD Screen Waste bin detection switch Water tank (low power)

Replacing Components Eccellenza Pod 34 Selection Board or LCD Display 1. Switch off the machine power and disconnect the service cord from the

Eccellenza Pod Replacing Components 35 4. To remove the selection panel, the front door must now be removed. Turn the door until it is almos

Replacing Components Eccellenza Pod 36 7. Peel off the backing from the adhesive on the new selection board and install the backing onto the o

Eccellenza Pod Replacing Components 37 10. Re-install the front door onto the machine by sliding it down onto the hinges. 11. Connect the wi

Replacing Components Eccellenza Pod 38 13. Make sure the two spacers are installed on the two top screws on the metal selection board cover. Do

Eccellenza Pod Replacing Components 39 Water Tank 1. Switch the machine power off and unplug the service cord. 2. Turn off the water supply

Safety Information Eccellenza Pod 4 Safety Information Your safety is very important to us. It is imperative that you read and understand this

Replacing Components Eccellenza Pod 40 6. Open the clamps and remove the inlet hose and the drain hose. 7. Lift the water tank up and out of

Eccellenza Pod Replacing Components 41 11. Connect the wiring onto the outlet valves a) White pair ► Powder Valve b) Yellow pair ► Hot Wate

Replacing Components Eccellenza Pod 42 Outlet Valve Manifold 1. Switch the machine power off and unplug the service cord. 2. Turn off the wat

Eccellenza Pod Replacing Components 43 6. Install the new valve manifold onto the valve port of the water tank. Make certain the two O-rings

Replacing Components Eccellenza Pod 44 Disassembling the Dual Valve Manifold 1. Remove the two black clips (top and bottom center clips) secur

Eccellenza Pod Replacing Components 45 Disassembling an Outlet Valve 1. Remove the breather tube from the valve. 2. Rotate the outl

Replacing Components Eccellenza Pod 46 4. On the main valve body, twist the ground tab clockwise to free the plunger housing, and pull it away

Eccellenza Pod Replacing Components 47 Inlet Valve 1. Switch the machine power off and unplug the service cord from the wall outlet. 2. Dis

Replacing Components Eccellenza Pod 48 7. To install the new valve, lock the valve’s left side clip to the left of the opening in the metal, a

Eccellenza Pod Replacing Components 49 Air Pump 1. Remove the top and rear panels. 2. The air pump is located on the left of the wall behin

Eccellenza Pod Safety Information 5  If the service cord is damaged, it must be replaced with a new service cord that is available from your

Replacing Components Eccellenza Pod 50 5. Secure the air pump to the opening on the metal wall using a large tie-wrap. 6. Connect the outlet

Eccellenza Pod Replacing Components 51 Water Pump 1. Remove the top and rear panels. 2. Disconnect the water pump inlet hose from the fitti

Replacing Components Eccellenza Pod 52 6. Place the new water pump on the wall and secure it in place with four screws. 7. Connect the power

Eccellenza Pod Replacing Components 53 Powder Dispenser and Waste Bin Detection Switches Three detection switches are used in this machine –

Replacing Components Eccellenza Pod 54 Whipper Motor 1. With the power to the machine switched off, remove the waste bin and open the front

Eccellenza Pod Replacing Components 55 3. Disconnect the outlet hose from the whipper chamber. 4. Remove the four screws securing the whip

Replacing Components Eccellenza Pod 56 7. Turn the small handle on the locking ring (on the whipper base) to the right until it stops. This

Eccellenza Pod Replacing Components 57 9. While pressing down on the locking clip at the front of the plate, press down on the clip at the r

Replacing Components Eccellenza Pod 58 13. Insert the whipper chamber into the base (making sure to also insert the chamber’s inlet into the ad

Eccellenza Pod Replacing Components 59 Whipper Vacuum Fan 1. Switch off the machine power and disconnect the service cord from the wall outl

Specifications Eccellenza Pod 6 Specifications Voltage Rating 120 Volts AC @ 60hz (120 Volt Model) Heat

Replacing Components Eccellenza Pod 60 6. In the waste bin area, loosen the two screws securing the fan to the wall. It is not necessary to re

Eccellenza Pod Replacing Components 61 Exhaust Fan 1. With the power to the machine switched off, remove the machine’s rear panel. 2. Disco

Replacing Components Eccellenza Pod 62 Main Power Components The main power components are all secured to the bottom rear of the machine. Rem

Eccellenza Pod Replacing Components 63 Fuse Holder (15 Amp) a. Disconnect the wiring from the fuse holder. b. Loosen the plastic hex nut th

Replacing Components Eccellenza Pod 64 Main Power Switch a. Disconnect the wiring from the main power switch. b. Compress the clips on the to

Eccellenza Pod Installing a Coin Changer System 65 Installing the Coin Changer System The Eccellenza Pod uses the “MDB–Level 3” protocol to c

Installing a Coin Changer System Eccellenza Pod 66 3. Install the coin changer housing onto the right side of the machine and secure it by re-

Eccellenza Pod Installing a Coin Changer System 67 5. Install the new rear panel to the back of both the machine and the coin changer housin

Installing a Coin Changer System Eccellenza Pod 68 Install the Coin Changer Assembly 1. Unlock the coin changer housing and pull the door open

Eccellenza Pod Installing a Coin Changer System 69 4. Flip open the acceptor portion of the coin changer and tighten the three screws to sec

Eccellenza Pod Equipment Overview 7 Equipment Overview Door Lock LCD Screen Selection Panel Pod Door Cup Stand / Drip Tray LCD Display

Error Messages Eccellenza Pod 70 Updating Equipment Firmware To update the firmware in the Eccellenza Pod machine, a Load-n-Go handheld progra

Eccellenza Pod Error Messages 71 Loading Programs onto the Load-n-Go Programmer 1. Connect the Load-n-Go programmer to your PC via the USB

Error Messages Eccellenza Pod 72 4. Click on the Browse button and select the file from the Open dialog box (your PC) to be loaded into the pr

Eccellenza Pod Error Messages 73 6. Click on the “Write to Mem” button to write the specified file to the memory location that was selected.

Error Messages Eccellenza Pod 74 8. After the file is written to the programmer, a confirmation message appears on the screen. If any errors p

Eccellenza Pod Error Messages 75 4. On older machines, connect the special programming cable to the firmware update port in the center of t

Error Messages Eccellenza Pod 76 5. Connect other end of the cable to the programmer (uses a standard RJ25 telephone jack). 6. Switch the ma

Eccellenza Pod Error Messages 77 Error Messages MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES Beverage Unavailable A beverage cannot be dispensed

Error Messages Eccellenza Pod 78 MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES Overheat Error The water tank is overheating. • Check the temper

Eccellenza Pod Service Manual 79 Wiring Diagram

Equipment Overview Eccellenza Pod 8 Powder Hoppers Set-Up Button Door Lock Cup Stand / Drip Tray Waste Bin Pod Door Whipper Water Inlet Va

Service Manual Eccellenza Pod 80

Eccellenza Pod Rinse Cycles 9 Rinse Cycles Powder Rinse Cycle To access the powder rinse cycle, 1. Enter the Set-Up mode and scroll to t